Guidelines

These guidelines help to ensure an enjoyable experience for everyone!

• Buddy up! Everyone must arrive and wait in line together. Youth under 18 years old should be accompanied by an adult on weekdays prior to 3 p.m. during the academic school year unless it is a NYC public school holiday.
• For your safety and the safety of others, please present all parcels and packages for inspection at the front desk. Sony Wonder Technology Lab (SWTL) does not have a storage facility. Baggage, large parcels, scooters, skateboards and in-line skates are not permitted in the Lab.
• Food, drinks, gum chewing, and running are not allowed in SWTL.
• SWTL reserves the right to refuse admission or eject any person at any time for misconduct.
• Please keep your possessions with you at all times. SWTL bears no responsibility for lost or stolen items.
• Chaperones, counselors and counselors-in-training will not be issued FeliCa cards in order to ensure the safety of children in organized groups.
• Organized groups are required to provide one (1) chaperone per every ten (10) children in their supervision.
• All guests represented by a ticket grant SWTL the right to use their likeness in any promotional film, video or photography for any purpose whatsoever without payment to bearer.
• Admission tickets have no monetary value and may not be sold.
• Due to the extreme popularity of the Lab, all exits are final.  Groups that have exited and wish to reenter must join the line to obtain a ticket for the next available time slot for line entry.